(1) Log in to the Square Enix Account Management System. How to confirm your Emergency Removal Password *In the case you cannot perform an emergency removal of the Software Token/Software Authenticator, you will no longer be able to log in to or use the various services related to your applicable Square Enix account. If you are planning on switching phones or deleting the application, please be sure you have your Emergency Removal Password at hand first.
If you are using a Software Token or Software Authenticator (Google Authenticator, Microsoft Authenticator, etc.) on your smartphone and decide to switch to a new phone or delete the app, you will need to use an Emergency Removal Password to remove your Software Token/Software Authenticator from the old device, after which you must re-register the app to your new device. This is a notice to all customers who use a Software Token or Software Authenticator.
